NEW Google Maps reputation booster

More 5-star reviews. Fewer public complaints.

Maoni routes happy customers to your Google Maps page and unhappy ones to a private form — with instant alerts so your team can fix things before they end up online.

Book a Demo How it works
✓ 3 months free ✓ No credit card ✓ Live in 24 hours
Step 1 — Scan
Customer scans your
branded QR code
Step 2 — Rate 1–10
How was your experience?
Awful Excellent
Step 3 — Route
★
8–10 → PUBLIC
Google Maps review
⚡
0–7 → PRIVATE
Instant team alert
4.2 → 4.8 ★
Google rating in 90 days
↑ 0.6
⚡ 4 sec
Average alert delivery time
Trusted by businesses where reputation drives revenue
Nr.1 Fitness Romania
WODA JANTAR
GYM! LATVIJA
OmuRAJ
The reputation gap

Best customers are often quiet.
Unhappy ones are usually angry and loud.

Most happy customers leave without saying a word. Most unhappy ones go straight to Google. Maoni reverses both behaviours — at the moment they happen.

Without Maoni
  • Happy customers leave silently
  • Unhappy ones post on Google directly
  • You see complaints when it's too late
  • No way to recover the customer
  • Reputation drifts over time
With Maoni
  • Happy customers prompted to review
  • Unhappy ones share privately first
  • Team alerted in real time
  • Step in before they leave the room
  • Google rating climbs steadily
How it works

Your best customers should be your loudest voice online.

Most happy customers say nothing publicly. Most unhappy ones go straight to Google. Maoni flips that dynamic — routing positive experiences to Google Maps while keeping negative feedback private for you to resolve.

01

Place your QR code

Reception, tables, rooms, packaging, receipts — wherever customers naturally pause.

02

Customer rates 1–10

Branded mobile-friendly form. No app, no signup. Done in under 30 seconds.

03

Happy → Google Maps

Score 8–10 are sent directly to your Google Maps review page automatically.

PUBLIC REVIEW
04

Unhappy → You first

Score 0–7 fill a private form. Your team gets an instant alert to step in.

REAL-TIME ALERT
Real-time notifications. Every piece of feedback lands in your dashboard and your mailbox the moment it's submitted. Your team gets an instant alert — so you can step in, fix the issue, and turn a bad moment into a great one while the customer is still there.
What you actually get

More reviews. Better reputation.
Faster recovery.

Maoni doesn't just collect data — it changes the outcomes of customer experiences at the moment they happen.

01.

More positive Google reviews — without asking.

Make it effortless for happy customers to share their experience publicly, at exactly the right moment. Watch your Google rating climb organically over weeks and months, not years.

RATING UPLIFT — 6 MONTHS
Jan
4.2
Feb
4.3
Mar
4.5
Apr
4.6
May
4.7
Jun
4.8
02.

Protect your public reputation.

Give unhappy customers a private place to speak — before they post a review you can't remove.

03.

Respond before it's too late.

Real-time alerts mean your team knows about a problem while the customer is still on-site.

04.

Improve your local SEO.

A stronger Google rating increases visibility, trust, and conversion for new customers searching locally.

05.

See where reputation is breaking.

Multi-location dashboards show you exactly which site is collecting which complaints — so you act at the right place, at the right time.

Everything you need.
Nothing you don't.

Built specifically for businesses that depend on Google reviews and take customer feedback seriously — not adapted from a generic feedback tool.

  • Smart rating-based routing
  • Google Maps review redirect
  • Private feedback capture
  • Real-time team alerts
  • Custom branded QR codes
  • Custom feedback forms
  • NPS & satisfaction tracking
  • Multi-location dashboard
  • In-store and on-pack (FMCG)
  • Trend & sentiment insights
  • No app required for customers
  • More in development
Built for

Businesses where every review
moves revenue.

If a customer's review can win or lose your next booking or your next customer, Maoni was built for you.

🏨

Hotels & SPAs

Catch guest complaints before checkout. Encourage satisfied stays to leave a public review.

🏋️

Gyms & fitness

Member feedback after every session. Identify location issues. Build a steady review flow.

🍽️

Restaurants & cafés

Route happy diners to Google. Hear from unhappy ones before they review on the way out.

🥤

Retail & FMCG

QR codes in-store or on packaging. Used by FMCG brands like Woda Jantar.

💆

Self-service & local

Collect feedback even when no staff member is present at the point of experience.

🌐

Multi-location operators

Compare performance across sites. Spot reputation risks before they go public.

See it for yourself

Enough talk.
Here's the real thing.

Watch the platform walkthrough, scan the live QR code with your phone, and explore the dashboards your team will use every day.

Product walkthrough
"See how Maoni can help you improve your customers experience."
2 min · Maoni platform overview
LIVE DEMO
Maoni live demo QR code

Scan with your phone

Try the customer journey live — exactly as your customers would experience it.

Or open on mobile
What you'll see
✓Branded feedback form
✓1–10 star rating scale
✓NPS question
✓Google Maps redirect (if high score)

Inside the platform.
What your team sees.

Three core views — live feedback, BI dashboard, and form editor. All accessible from one client portal.

app.maoni.us / feedback
Maoni client portal — live feedback view
Maoni client portal — BI Dashboard
Maoni client portal — Form editor
★★★★★
"Maoni gives me peace of mind by helping me stay aware of customer issues before they go unnoticed."
AK
Henrik
Owner · Nr1 Fitness, Romania
+2200
Scanned QR Codes
+750
New feedback
Pricing

Simple pricing.
Start free for 3 months.

Growth and Enterprise plans include Google Maps routing and real-time alerts. No credit card required to start.

Starter
$29
per month · per location
  • 1 QR code
  • Feedback form (1–10 NPS)
  • Google Maps reputation routing
  • Negative feedback stays with you
  • Real-time alerts
Book a Demo
Growth
$69
per month · per location
  • Up to 5 QR codes
  • Feedback form (1–10 NPS)
  • Google Maps reputation routing
  • Real-time alerts
  • Full BI & analytics dashboard
  • Sentiment & trend insights
  • Custom form builder
  • Priority support
Book a Demo
Enterprise
Custom
chains, hotel groups, FMCG
  • Everything in Growth plan +
  • Unlimited locations & QR Codes
  • API access & integrations
  • Dedicated account manager
  • Custom onboarding
  • Roadmap requests
Contact Sales
✓ No hidden costs ✓ Monthly & Annual subscriptions ✓ Cancel anytime ✓ VAT included
FAQ

Quick answers.

Still have questions? Drop us a message — we usually reply same day.

When a customer rates above the threshold of 8 out of 10, Maoni sends them straight to your Google Maps review page — no searching, no friction.
They go to a private feedback form. Your team gets a real-time alert so you can step in and resolve the issue while the customer is still on-site — turning a bad moment into a recovered one.
Not yet — we set it by default to 8, 9 and 10. We are developing a functionality that will allow you to change it any time, and configure it differently per location.
Yes — branding, colours, logo, and questions are all customisable. The form should feel like an extension of your business, not a generic survey.
No. Everything runs in their mobile browser — scan, rate, submit. No app, no account. The whole flow takes under 30 seconds.
Yes — each location gets its own unique QR code, branded form, and feedback stream, so you can compare performance across sites. One location can also have multiple QR codes, depending on your needs.
Every submission triggers an instant notification directly to your chosen mailbox.
Most businesses go live within 24 hours of signing up. We handle the initial QR codes and form setup. No technical work required. After we have done the initial configuration, we will show you how to use the client portal during the handoff.
Let's talk

Ready to take control of your reputation?

Book a 20-minute call or send us a message. Either way, your first 3 months are on us.

  • 3 months completely free
  • No credit card
  • 2 page contract for the free trial
  • Live demo on the call
  • Setup support included
M
T
A
Maoni team — Tampa, FL & Warsaw, PL
Usually replies same day
Tell us about your business and we'll be back within one business day. No sales pressure, ever.
We respond within 1 business day. No spam, ever.
Book a Demo →